Refund policy

Return Policy: 30-Day Money Back Guarantee

At Solar Cleaning Meters, we are committed to ensuring your satisfaction with our products. If for any reason you are not entirely pleased with your purchase, we offer a hassle-free return policy with a 30-day money back guarantee.

Return Conditions:

  1. The return must be initiated within 30 days from the date of purchase.
  2. The product must be in its original condition, unused, and in its original packaging.
  3. Include all accessories, manuals, and any other items that came with the product.
  4. Ensure that the product is securely packaged to prevent damage during transit.

How to Initiate a Return:

  1. Contact our customer service team at (07) 5639-8707 to inform us of your intention to return the product.
  2. Provide your order number, contact details, and a brief reason for the return.

Return Shipping:

  1. Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.
  2. We recommend using a trackable shipping service to ensure the safe arrival of your return.

Refund Process:

  1. Once we receive and inspect the returned product, we will notify you of the status of your refund.
  2. If the return meets the conditions outlined in our policy, a refund will be processed to your original method of payment within a reasonable timeframe.

Contact Information: 
Phone: (07) 5639-8707
Address: Factory 3/132 Spencer Rd Carrara, QLD Australia 4211

For any inquiries or assistance regarding returns, feel free to contact our customer service team. We appreciate your trust in Solar Cleaning Meters, and we are dedicated to ensuring a positive experience with our products.